
Products
Frequently asked questions
Are Lifeline Essences products durable and high-quality?
Yes! All products are made with premium materials designed for long-lasting performance, style, and safety. From shockproof phone cases to portable monitors and car accessories, we prioritize quality, reliability, and customer satisfaction.
What is the return policy?
Lifeline Essences Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, you may return or exchange it within 30 days of delivery.
Eligibility for Returns:
Items must be in their original condition, unused, and in the original packaging.
Accessories, electronics, and lifestyle products must include all original parts, manuals, and packaging.
How to Initiate a Return:
Contact our customer support team via email or Shopify store contact form.
Provide your order number and reason for return/exchange.
Our team will guide you through the return process and provide a return shipping label if applicable.
Refunds and Exchanges:
Once we receive and inspect your returned item, a refund will be issued to your original payment method within 5–10 business days.
If you prefer, you can request an exchange for another product of equal value.
Important Notes:
Shipping fees are non-refundable.
Returns for items damaged due to misuse, accidents, or unauthorized modifications are not accepted.
We aim to make the process fast, simple, and hassle-free, ensuring your shopping experience with Lifeline Essences is enjoyable and worry-free.
When will I get my order?
Most orders are delivered within 7–15 business days, depending on your location. Once your order is shipped, you will receive a tracking number so you can easily monitor its progress. We always work to ensure your products reach you quickly and safely.
Where are your products manufactured?
All Lifeline Essences products are designed with quality and durability in mind and are manufactured in carefully selected facilities using premium materials. We maintain strict quality control standards to ensure that every product meets our commitment to excellence before it reaches your hands.
Can I return or exchange my order?
Absolutely! We offer easy returns and exchanges within 30 days of purchase for items in original condition. Please contact our customer support team to initiate a return or exchange.